Sending you memorial products accurately and on time is very important to us. Our products are shipped directly to your home or business location of your choice and packed with TLC to ensure you get the very best we have to offer.
We do not ship templates, all templates are provided with an immediate download. Once downloaded, you can store them on a flash USB drive, if desired. Only our funeral program templates packages are shipped, that is the only exception.
Shipping Info For Memorial Products
- We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
- When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping date you choose, estimates may appear on the shipping quotes page.
- Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full pound.
- You will be presented with FedEx shipping costs for all shippable products at checkout. You can choose to ship overnite, 2 or 3-day or ground shipping depending on when you need the products.
- We do not ship to P.O. Boxes. Please provide an actual physical address.
- Memorial products that are shipped and their respective turnaround time frames are noted on each product page under Availability. (Fom the time of your order before we ship the items out to you).
- No signature is required upon delivery unless you specifically request it.
- We only ship via FedEx which we have found to be the best and most reliable courier.
- We do not ship individual templates on a CD. Templates are downloaded via a link provided in your account after purchase. The only templates we ship are the Business Template packages.
- Some discounts may apply for shipping of bulk orders if you order by phone. Active coupons may be applied at checkout for free or discounted shipping.